Frequently Asked Questions
Discover everything you need to know about the Fueguia 1833 experience, from our artisanal fragrances to international shipping.
What makes Fueguia 1833 fragrances unique?
Each fragrance is produced in limited editions using sustainable, natural ingredients sourced from South America. We control the entire process from botanical research to artisan production in our Milan laboratory, ensuring that every bottle is a unique olfactory work of art.
Do you offer international shipping?
Yes, we ship to most countries worldwide via premium couriers. Shipping costs and delivery times vary by destination and are calculated at checkout. Please note that international orders may be subject to local customs duties and taxes.
What is your return policy for perfumes?
Due to the artisanal nature of our products and safety regulations regarding alcohol-based liquids, we can only accept returns on unopened and sealed items within 14 days of delivery. We recommend purchasing a sample set before committing to a full bottle.
How can I find the right scent for me?
We offer curated Sample Sets that allow you to explore our botanical families. You can also use our online 'Scent Finder' tool or contact our concierge for a personalized consultation based on your preferred notes.
Are Fueguia 1833 products vegan and cruelty-free?
Yes, all our fragrances are vegan and we never test on animals. We prioritize biodegradable ingredients and sustainable sourcing to minimize our environmental footprint.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and Apple Pay. All transactions are securely encrypted to protect your personal information.