Returns & Exchanges Policy

Fueguia 1833 offers a refined return process for products in their original, unopened condition within 14 days of delivery. Due to the artisanal nature of our fragrances, we cannot accept returns for items that have been unsealed or used.

Return Process

• 1.
  Initiate Request

  Contact our Concierge team at [email protected] with your order number and reason for return to receive a Return Authorization.

• 2.
  Prepare Package

  Ensure the fragrance is in its original wooden box and protective cellophane; place it securely in the original shipping carton.

• 3.
  Shipment

  Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location.

• 4.
  Inspection & Refund

  Once our laboratory verifies the product's integrity, your refund will be processed to the original payment method within 7-10 business days.